At Ashvin Auto Parts, we aim to provide high-quality automotive spare parts. Due to the nature of our products, returns and refunds are subject to specific conditions.

Returns are only accepted if the product received is damaged, defective, or incorrect. Customers must notify us within 48 hours of delivery with proper evidence such as images or videos.

Products must be unused, in original condition, and returned in original packaging. Items that have been installed, used, or modified are not eligible for return.

Certain items, including customized or special-order products, are non-returnable.

Once the returned product is received and inspected, we will process the refund or replacement as applicable. Refunds will be issued through the original payment method unless otherwise agreed.

Order cancellations are only allowed before dispatch. Once shipped, orders cannot be canceled.

Shipping charges are non-refundable unless the return is due to our error.

We are not responsible for incorrect orders placed by customers, so we strongly recommend verifying product specifications before purchase.

For any return or refund requests, customers should contact us through our official communication channels.